If a manager's only task is to react to changing demands and customer needs, customers might prefer others who offer a well-designed experience with a focus on customer happiness. EATLAB helps you avoid that trap so that your business's focus will be on curating the best customer experience.
We make data-driven marketing easy and simple for you so you can focus your time on something that matters--making your customers happy!!
Customer Journey monitors each customer's waiting time for food, drinks, and bill, as well as cleaning time
Traffic Analysis counts the number of people passing by and entering store, count new customers vs frequent ones; measure their visit frequency as well as demographics
Staff Activeness measures if staffs spend their time as they are supposed to responding to customer orders
We are obsessed with your customer's happiness.
Sri Trat chooses Smart Monitor as it really helps control the quality of our dine-in services, which sets us apart from other restaurants. We find a great value in this software.
When AI is used to calculate true labor costs, curate product offerings, and come up with marketing, challenges in food services industry will be improved and a new profit model for the restaurant industry will be created!
We use EATLAB to monitor customers during different hours. We are no longer over or understaffing. It is the only tool to help schedule staffs effectively.
Smart Monitor helps us quantify the efficiency of our staffs in providing services to customers. This is the essence of our business, but has been very difficult to measure.